How to Change Your Password in Jenzabar

You will want to change your Jenzabar password from the default. These instructions will walk you through this process.


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If anything is unclear or confusing in this article, please contact the A&IT Helpdesk via email at techsupport@baypath.edu or via phone at (413)565-1487.


If you do not have Jenzabar access already, please submit a ticket. To log into Jenzabar using Citrix, view these instructions.

  1. Log into Jenzabar.

  2. Navigate to Tools> Change User Password.

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  3. Enter your current password. Enter and confirm your new password and press OK.

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Your Jenzabar password is a different password than your Bay Path account. If you have forgotten your Jenzabar password, please submit a ticket.