How to Update Your Recorded Name for Your Voicemail

Need Additional Help? If you need further assistance after reading this article, please contact the IT helpdesk via email at techsupport@baypath.edu or by phone at (413)565-1487.


  1. Dial *17 from a desk phone or call 413-565-1750

  2. Enter your extension and password as prompted.

  3. Dial 5, then 5 again.

  4. Record the new name as prompted and press the pound (#) key to accept.

  5. You may hang up once you have accepted.