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Logging into Jenzabar via Citrix

Need Additional Help? If you need further assistance after reading this article, please contact the IT helpdesk via email at techsupport@baypath.edu or by phone at (413)565-1487.

The following directions will walk you through accessing Jenzabar via Citrix (https://apps.baypath.edu/)

Instructions

  1. From a web browser, navigate to https://apps.baypath.edu/.

  2. On the Citrix Gateway page, enter your Bay Path email and password.

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  1. If you are prompted to authenticate with Duo, follow the prompts to log in.

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  1. From the dashboard, select the J12023_Temp folder. A new tab will open.

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  1. If you are prompted with the RemoteApp dialog box, click the check box next to Don’t ask me again for connections to this computer. Then, click Connect.

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  1. If you are prompted with the Windows Security dialog box, enter your Bay Path account password. Check the box next to Remember me and then click OK.

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  1. In the folder that opens, click on J12023 to open Jenzabar.

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  1. In the Jenzabar One window, enter your Jenzabar credentials. Then, click OK.

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Jenzabar uses a different password from your Bay Path account. If you do not remember your Jenzabar password, please submit a ticket.

  1. You are now logged into Jenzabar!

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Instructional Video

If you’d like to see the process step-by-step, watch the video below.

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