Reply to email

Gmail helps you reply to email quickly with Smart Reply suggestions and templates

Reply to email

In Outlook: On the ribbon, click Reply.

In Gmail: In the message, click Reply. For fast replies use Smart Reply suggestions.

Reply & Reply all

1. Open the message

2. Below the message, click Reply or Reply all.

3. Compose your response

4. Click Send.

If you click Send + , the conversation will also be archived, or removed from your inbox until someone else replies.

Reply options at a glance

1. To reply to a single email or the last email in a thread, click Reply .

2. To reply to an email within a thread, click Reply all .

3. To forward a single email or the last email in a thread, click Forward .

4. To forward an email within a thread, click More → Forward.

5. To see previous email in a thread, click Show trimmed content….

6. To forward an entire conversation, at the top, click More → Forward all.

7. To use a smart reply, at the bottom of the email, click a suggested reply. You can then edit the email before sending it.

Respond directly to the content of a previous email

1. Copy the part of the email you want to reply to.

2. Click Reply .

3. Click Formatting options → Quotes. This adds a gray bar, marking where you quote the original message.

4. Next to the gray bar, paste the original message text.

5. Press Enter and enter your response below the original message. Your response has no gray bar, so it stands out from the original text.

6. Once you have finished composing your message, click Send.

Send a prewritten reply

In Outlook: In the message window, insert Quick Parts.

In Gmail: Use email templates.

Enable Templates

1. At the top right, click Settings → See all settings.

2. At the top, click Advanced.

3. In the Templates section, select Enable.

4. At the bottom, click Save Changes.

Create or change a template

1. Click Compose.

2. In the Compse window, enter your template text.

3. Click More → Templates.

4. Choose an option:

   1. To create a new template, click Saved draft as a template → Save as new template.

   2. To change a previously saved template, click Save draft as template, and under Overwrite Template, choose a template and click Save to overwrite it.

Insert a template

1. Click Compose.

2. Click More → Templates.

3. To insert a template, under Insert Template, choose a saved template to insert in your email

4. Compose the rest of your message and click Send.

Next Section

In the next section, this guide will cover viewing and finding email.