Need Additional Help? If you need further assistance after reading this article, please contact the IT helpdesk via email at techsupport@baypath.edu or by phone at (413)565-1487.
If you are experiencing issues logging into ScreenPal in Canvas, follow the steps in this article.
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In a web browser, navigate to https://screenpal.com/content/videos.
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If prompted, enter your Bay Path username and password. If you are already authenticated, you will be logged in and will see the ScreenPal hosting interface.
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Return to Canvas, close any open ScreenPal interfaces, and then refresh your window (Press F5 or click the Refresh icon in your browser window).
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Click the ScreenPal icon in the text editor, and your account should now load properly.
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You can relaunch the recording by clicking the New Recording button.
