How to Set Up Your Voicemail
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Dial *17 from a desk phone. This will call into the voicemail system. You may also call 413-565-1750 to retrieve messages.
Enter your extension followed by the '#' symbol. The default password is 11393.
The system will ask you to create a 6-digit passcode and record your name.
A system greeting including your name will be used by default. Press 3 to record a personal greeting.
Follow the prompts to record a personal greeting. You must press # to save and 1 to activate the greeting.
Your voicemail password must be 6 digits. This cannot be consecutive (example: 123456), repeating (example: 111111), or include your extension (example: 14871487).